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Terms and Conditions
All products sold with manufacturer's warranty. No other warranty expressed or implied. All prices are subject to change without prior notice. Claims for damage during shipment must be made within three (3) days. Please keep all shipping cartons and all packing materials for your carrier inspection for at least 30 days. Please WhatsApp or WeChat to +60176822198 to report a damaged shipment. VlandAuto.com will not be responsible or liable for labor, or incidental or consequential damage of any kind. In no event shall our liability exceed the cost of the goods. We reserve the right to refuse or cancel orders for any reason including lack of available product. Prices are subject to change without notice.
THESE TERMS, POLICIES AND CONDITIONS ARE SUBJECT TO CHANGE WITHOUT NOTICE.

Shipping & Delivery

Within the Malaysia: Shipping and Handling charges vary with each product. Charges on most items range from RM20 to RM50 (Please click www.pos.com.my) depending to the size and weight. To see shipping charges for a particular item, add the item to your cart, then click on "view cart" or "checkout" (you can delete it later if you decide to). Shipments outside of Malaysia may be subject to import duties, VAT and other fees, which are the sole responsibility of the purchaser. Shipping charges are per delivery address and do not include duty or taxes, which must be paid by the recipient of the package. Please note that the delivery dates for international shipments may be delayed due to custom regulations.
Note: There are additional charges for shipping to foreign country. We will contact you with the amount of any additional shipping charges to get your approval before delivery. VlandAuto.com reserves the right to end or change free shipping offers at any time.

Returns & Replacements

Merchandise can only be returned when a Return Authorization Number is issued by VlandAuto.com. Please WhatsApp or WeChat to +60176822198 for a return authorization number. Returns without a Return Authorization Number will be refused. To return or exchange an item, properly pack, insure, and ship by ground, prepaid. Returned items must be in original boxes and must be unused and in resalable condition. No return or exchange on merchandise that shows signs of having been installed, modified, mounted, scratched, or defaced will be allowed. A refund or exchange will not be considered until all relevant items, hardware, and accessories have been returned to VlandAuto.com, our supplier or the manufacturer. Original shipping and handling charges are not refundable. All approved refunds will be paid by either company check or account credit, to be determined by VlandAuto.com. It is the responsibility of the customer/installer to verify the correctness of size and application of the parts before installation. No merchandise will be accepted for return after 14 days of receipt.
Return Form. Please click here to submit your Car Accessories Return Request.

Ordering

Step To Purchase on Vlandauto.com
1. Register or Login
2. Choose the product you want to purchase
3. Add product to cart
4. View basket & Checkout
5. Comfirm your billing, shipping & payment information
6. Make Payment (Cash Deposit Machines, Bank Transfer)
7. Payment Confirmation
8. We will dispatch your product within 48 hours.

Payment, Pricing & Promotions

Payments We Accept Payment via Major Credit Cards (coming soon) – Visa, Mastercard and Paypal. Our online checkout process is encrypted with a 128-bit SSL certificate. This ensures all sensitive data, such as credit card information and billing/shipping address be processed securely without any compromising factors.
What is SSL? SSL is short for Secure Sockets Layer, a protocol developed by Netscape for transmission of private and sensitive materials via the Internet. SSL uses a cryptographic system that utilizes two keys to encrypt data - a public key known to everyone and a private key known only to the recipient of the message.
Price All prices presented throughout our online store are in Ringgit Malaysia (MYR). Malaysian orders will include all applicable Goverment Service Taxes (GST) at checkout. As VlandAuto.com does not charge Malaysia Goverment Service Taxes on any International orders, these orders may be subject to import duties and taxes, which are charged once your package reaches your country. If you do incur these additional charges, you might be presented with an invoice for which you are responsible. For more information regarding your country's custom policies, please contact your local customs office.
Taxes Sales tax of 6% will be charged to items shipped to the state of Malaysia.
Promotions & New Products Promotions and NEW products will be available time to time on our web site , you will also be notified via Email if you registered to our Newsletter. Occasionally, VlandAuto.com offers special promotions which can be redeemed using a coupon code. This coupon code is usually given to you, the customer, via email if you are registered to receive VlandAuto.com Newsletters. If you have a coupon code from VlandAuto.com, please enter the coupon code towards the bottom of the checkout page in the Coupon Code Field.

Viewing Orders

A VlandAuto.com receipt is emailed to you immediately upon checkout completion. You also have the ability to print an on-screen order summary and receipt. Order status is presently not available on-line. Please wait at least 1 business day after the specified delivery time you selected when ordering has lapsed. If you encounter a problem and need to check delivery status, please do not hesitate to contact us.

Credit Card Fraud

Credit card fraud and theft of our merchandise will be prosecuted to the full extent of the law.

Copyright

All content on this website is the property of VlandAuto.com and is fully protected by Malaysia and international copyright laws. This includes computer code, software, text, graphics, icons, photographs, logos and sound recordings. No website content, in full or in part, can copied, distributed, transmitted, displayed, reproduced, published, licensed, modified, rewritten, transferred, distributed electronically, or linked to third party sites without the prior written consent of VlandAuto.com. Violation of this provision may result in severe civil and criminal penalties.

Policy Changes

VlandAuto.com reserves the right, at our discretion, to make changes to these policies. Please check this page periodically for changes.